German Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm and a leader in European BPO recruitment solutions. We specialize in connecting elite talent with industry-leading organizations, ensuring professional growth and excellence in every placement.

Job Overview

We are currently seeking candidates for the German Speaking Netflix Customer Experts position in Greece, representing one of the most prestigious names in the streaming platforms sector. Join a vibrant, high-energy team where your passion for entertainment and excellent communication skills will help redefine the user experience for millions of subscribers across the DACH region.

Key Responsibilities

• Provide world-class customer support via chat, phone, and email to users of streaming platforms.
• Assist subscribers with technical troubleshooting, billing inquiries, and account navigation.
• Enhance the user experience by providing personalized content recommendations and solutions.
• Maintain high quality and efficiency standards as expected in the fast-paced streaming industry.
• Stay updated on the latest platform features and service updates to provide accurate, real-time information.
• Collaborate with cross-functional teams to resolve complex account issues effectively.
• Champion the brand identity of the streaming service through professional and empathetic communication.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Strong desire to pursue German-speaking jobs within the thriving international tech sector.
• Excellent communication skills and a passion for movies, series, and streaming platforms.
• Computer literacy and ability to multitask in a digital environment.
• Flexibility to work in rotating shifts, suitable for global streaming support requirements.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our German-speaking jobs in Greece offers you the unique chance to enjoy the Mediterranean climate, vibrant history, and world-renowned culture. Choosing to work in Greece means embracing a balanced lifestyle where sun-drenched beaches and historical wonders become part of your daily routine.

Beyond the professional benefits, living in Greece provides an unparalleled quality of life, featuring Mediterranean cuisine and a welcoming atmosphere. With our full relocation support, starting your career in Greece is seamless, allowing you to focus on enjoying the beauty and hospitality that make Greece a top destination for professionals worldwide.

How to Apply

If you are ready to take the next step in your career with this German Speaking Netflix Customer Experts position in Greece, we invite you to click Apply Now and submit your application. We look forward to helping you start your journey with Mercier Consultancy Group.