German Speaking Customer Service for a leading German insurance group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO services, we take pride in placing exceptional professionals in prestigious roles that drive career growth and organizational success.

Job Overview

We are currently seeking candidates for a German Speaking Customer Service for a leading German insurance group position in Greece, located in the vibrant city of Athens. This is a unique opportunity to advance your professional career within the insurance sector while enjoying a high quality of life in one of Europe’s most historic and culturally rich destinations.

Key Responsibilities

• Provide high-level support to German-speaking policyholders, managing inquiries regarding various insurance products and coverage details.
• Maintain professional communication channels to ensure optimal customer satisfaction within the competitive insurance industry.
• Assist clients with policy documentation, claims processing updates, and contractual clarifications.
• Develop a deep understanding of internal insurance systems to provide accurate and efficient resolutions for all incoming service requests.
• Collaborate with cross-functional teams to resolve complex customer issues, maintaining the high service standards expected by a leading German insurance group.
• Act as a primary point of contact, ensuring that every interaction reflects the premium reputation of our client.
• Stay updated on changing insurance regulations and company-specific policy amendments to provide informed advice.

Requirements

• Native or fluent German (spoken and written) is essential for this German speaking customer service role.
• Valid EU passport (mandatory).
• Previous experience in customer support or the insurance industry is highly regarded.
• Strong communication and problem-solving skills tailored to the insurance sector.
• Ability to relocate to Athens, Greece, to join our team on-site.
• Commitment to excellence and professional growth within a fast-paced environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece offers an unparalleled experience, blending ancient history with a modern, cosmopolitan lifestyle. Living in Greece allows you to enjoy a Mediterranean climate, stunning coastal views, and a world-renowned culture that welcomes expatriates with open arms. When you secure one of our German-speaking jobs in Athens, you are choosing a lifestyle defined by outdoor adventure and vibrant urban exploration.

Beyond the career benefits, Greece provides an exceptional quality of life, featuring legendary cuisine, a thriving social scene, and a cost of living that allows you to enjoy the best the region has to offer. With our comprehensive relocation support, transitioning to your new life in Greece is seamless and stress-free, making it the perfect time to elevate your professional trajectory in this Mediterranean paradise.

How to Apply

If you are ready to take the next step in your professional journey with this German Speaking Customer Service for a leading German insurance group position in Greece, we encourage you to click 'Apply Now'. Our team at Mercier Consultancy Group is eager to review your profile and help you start your new chapter in Athens. We look forward to hearing from you soon.