German Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to thrive in prestigious international environments.

Job Overview

We are seeking talented professionals for the German Speaking Customer Experts for messaging app position in Greece, representing a global leader in the social media industry. This is an exceptional opportunity to advance your career while living in one of Europe’s most vibrant capitals, supported by our comprehensive recruitment and relocation services for those pursuing jobs in Greece.

Key Responsibilities

• Provide high-level customer support within the dynamic social media landscape for a premier messaging application.
• Ensure user queries are resolved with precision and empathy, maintaining the high standards of the digital platform.
• Monitor and manage content reports to ensure a safe and positive environment for the social media user base.
• Collaborate with cross-functional internal teams to escalate complex technical or security-related issues.
• Maintain detailed documentation of user interactions and contribute to the ongoing improvement of messaging workflows.
• Participate in regular feedback sessions to enhance service delivery for the German-speaking market.
• Stay updated on the latest social media trends and application features to provide expert advice to users.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Exceptional communication skills with a passion for social media technology.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to work on-site in Athens, Greece, and adapt to a fast-paced work environment.
• Previous experience in customer support or social media management is considered a significant advantage.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history, Mediterranean sunshine, and a vibrant modern culture. When you secure one of our many German-speaking jobs, you are not just gaining professional experience; you are immersing yourself in a country where the social life is as dynamic as the professional opportunities in Greece.

Our candidates enjoy a high quality of life, featuring world-renowned gastronomy, pristine coastal views, and an welcoming expat community. Whether you are relocating for the culture or the climate, we ensure your transition to Greece is seamless and comfortable, allowing you to focus on your success in this exciting German Speaking Customer Experts for messaging app position in Greece.

How to Apply

If you are ready to elevate your career and embark on an adventure in the Mediterranean, we invite you to take the next step. Click Apply Now to submit your application and join the premier professional network managed by Mercier Consultancy Group. We look forward to reviewing your profile.