German Speaking Customer Experts for Cloud Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on providing bespoke recruitment solutions within the fast-paced Information Technology (IT) sector, ensuring professional growth and excellence for our candidates.

Job Overview

We are currently seeking motivated professionals to join our team in Athens for a German Speaking Customer Experts for Cloud Platform position in Greece. This is an exceptional opportunity for those looking to build a career in the Information Technology (IT) industry while enjoying one of the most exciting German-speaking jobs available in the Mediterranean. As a key member of our IT support team, you will act as a bridge between high-end cloud technology and our global client base.

Key Responsibilities

• Provide high-quality technical support for users navigating cloud infrastructure and platform-as-a-service (PaaS) environments.
• Troubleshoot complex IT inquiries while maintaining superior customer satisfaction standards.
• Effectively utilize CRM systems to document and track all interactions within the Information Technology (IT) ecosystem.
• Collaborate with international technical teams to resolve escalated cloud-based service issues.
• Maintain comprehensive knowledge of current cloud software updates, patches, and security protocols.
• Ensure all technical support workflows comply with company standards for efficiency and security.
• Deliver professional communication to German-speaking clients, ensuring technical concepts are understood clearly.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Strong interest or previous experience within the Information Technology (IT) sector.
• Professional proficiency in English to facilitate team collaboration.
• Strong problem-solving skills and technical aptitude for cloud platforms.
• Excellent interpersonal skills suitable for a premium international consulting environment.
• Valid EU passport (mandatory).

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our German Speaking Customer Experts for Cloud Platform position in Greece means more than just a career move; it is an invitation to embrace a Mediterranean lifestyle. Living in Greece offers a unique blend of ancient history, vibrant nightlife, and a glorious climate that provides sunshine for the majority of the year, making it one of the most sought-after destinations for jobs in Greece.

With our comprehensive relocation support, your transition to life in Greece will be seamless. Enjoy world-class Mediterranean cuisine, explore stunning coastal regions, and experience the warm hospitality that makes Greece a premier choice for professionals seeking a high quality of life while pursuing their career goals in the Information Technology (IT) field.

How to Apply

If you are ready to elevate your career and join a top-tier team in Athens, we invite you to apply now. Take the next step toward one of our premier German-speaking jobs today by submitting your application. We look forward to hearing from you. Professional Regards, The Recruitment Team at Mercier Consultancy Group.