German Speaking Customer Expert for Premium Coffee Machines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We pride ourselves on delivering bespoke career solutions that foster professional growth while ensuring an exceptional recruitment experience for candidates seeking high-level positions across Europe.

Job Overview

We are currently seeking a talented professional for the German Speaking Customer Expert for Premium Coffee Machines position in Greece. This unique opportunity invites you to represent a prestigious name in the consumer electronics industry, providing world-class support while enjoying a high quality of life through our exclusive relocation-supported jobs in Greece.

Key Responsibilities

• Provide high-end technical support and product guidance for premium coffee machines within the consumer electronics sector.
• Manage multi-channel interactions, including email, chat, and phone, to ensure a seamless customer experience.
• Troubleshoot technical inquiries related to high-performance kitchen appliances and consumer electronics products.
• Maintain comprehensive knowledge of the latest product ranges to provide expert advice to German-speaking customers.
• Process service requests and warranty claims with the highest level of professionalism and efficiency.
• Contribute to the brand’s reputation by delivering personalized, solution-oriented interactions.
• Collaborate with internal teams to escalate complex technical issues and ensure rapid resolution.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the consumer electronics industry and home appliance technology.
• Excellent communication skills with a focus on empathy and professional customer service.
• Ability to work in a remote environment while maintaining high productivity levels.
• Previous experience in customer-facing roles is considered an advantage for this German-speaking position.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle when you secure one of our German-speaking jobs in this stunning country. Greece offers an unparalleled quality of life, featuring breathtaking coastal landscapes, ancient history, and a vibrant culture that thrives under the Mediterranean sun. You will discover that daily life in Greece is a harmonious blend of modern professional opportunities and a relaxed, welcoming social atmosphere.

Beyond the career potential of this German Speaking Customer Expert for Premium Coffee Machines position in Greece, you will enjoy world-renowned cuisine and a friendly local community. Our relocation support ensures that your transition to life in Greece is seamless, allowing you to focus on building a rewarding career while exploring everything this beautiful country has to offer.

How to Apply

If you are ready to elevate your career with a premium role in the consumer electronics sector, we invite you to take the next step. Click Apply Now to submit your application and join our team in sunny Greece. We look forward to hearing from you. Best regards, the team at Mercier Consultancy Group.