Dutch Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting top-tier talent with world-class international brands. We specialize in facilitating seamless transitions for professionals seeking high-impact careers within the most prestigious organizations across the continent.

Job Overview

We are thrilled to offer an exceptional opportunity for a Dutch Speaking Customer Service Agent For Booking.com position in Greece, designed for professionals passionate about the travel and tourism industry. This role allows you to build your career in a dynamic, international environment while enjoying the unparalleled lifestyle found in some of the best jobs in Greece.

Key Responsibilities

• Deliver premium customer support to Dutch-speaking travelers using the Booking.com platform.
• Assist guests and partners with booking inquiries, modifications, and cancellations within the tourism sector.
• Resolve complex travel-related issues with empathy and professional efficiency to ensure high customer satisfaction.
• Provide insightful recommendations on destinations and services to enhance the traveler experience.
• Collaborate with international teams to maintain the high standards synonymous with the global tourism industry.
• Document interactions accurately in our CRM system to ensure seamless service continuity.
• Maintain deep product knowledge of travel trends and Booking.com’s internal processes to serve as a brand ambassador.

Requirements

• Native or fluent Dutch (spoken and written).
• Proficiency in English for effective communication within our international office culture.
• A genuine passion for the tourism and travel industry.
• Strong problem-solving skills and a proactive approach to customer service excellence.
• Comfortable navigating digital tools and booking platforms.
• Must be eligible to work within the EU.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embracing one of our Dutch-speaking jobs means choosing a life of sunshine, rich history, and vibrant culture. Greece offers an incredible Mediterranean climate, where your days off can be spent exploring ancient ruins or relaxing on world-famous beaches. Moving to Greece allows you to join a diverse community of expats enjoying a balanced and high-quality lifestyle.

Beyond the professional growth, relocating to Greece provides an opportunity to indulge in world-renowned cuisine and a warm, welcoming social atmosphere. Our dedicated concierge team ensures that your transition to life in Greece is smooth and stress-free, making your move a rewarding personal and professional adventure.

How to Apply

If you are ready to elevate your career with a Dutch Speaking Customer Service Agent For Booking.com position in Greece, we encourage you to apply now and join our growing team. For any questions regarding our available jobs in Greece, please contact our recruitment team directly. We look forward to welcoming you to the team.

Best regards,
The Recruitment Team at Mercier Consultancy Group