Dutch Speaking Video Streaming Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across the globe. We pride ourselves on providing bespoke career solutions that empower professionals to thrive in new environments, including our highly sought-after Dutch speaking jobs.

Job Overview

We are currently searching for enthusiastic professionals to join our team for the Dutch Speaking Video Streaming Customer Experts position in Greece. This is an exceptional opportunity to represent a global streaming platform, helping subscribers navigate their favorite content while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Provide world-class support to subscribers of a leading video streaming platform via chat, email, and phone.
• Assist users with technical troubleshooting related to streaming quality, account management, and device compatibility.
• Navigate complex streaming platform interfaces to guide customers through subscription plans and content discovery.
• Maintain high customer satisfaction scores by delivering professional, empathetic, and efficient service.
• Stay updated on the latest streaming industry trends and platform updates to provide accurate information to users.
• Effectively manage user feedback to improve the overall quality of service within the competitive streaming sector.
• Collaborate with international teams to optimize support processes in our remote-friendly jobs in Greece.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory.
• Valid EU passport (mandatory).
• Proven experience in customer service or technical support, preferably within the digital entertainment or streaming industry.
• Strong digital literacy and the ability to troubleshoot streaming hardware and software issues.
• Exceptional communication skills and a passion for delivering premium user experiences.
• Professional demeanor and a proactive attitude toward relocating for a new career path in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history, stunning landscapes, and a vibrant modern culture. With its Mediterranean climate, you will enjoy over 300 days of sunshine, making Greece an ideal location for those seeking a high quality of life balanced with a thriving career in the streaming industry.

Our candidates relocating to Greece benefit from an incredible culinary scene, welcoming local communities, and a low cost of living. Whether you are exploring historical sites or relaxing on world-famous beaches, Greece provides an unparalleled living experience, further enhanced by the comprehensive support provided by our team to ensure your smooth transition to your new home.

How to Apply

If you are ready to take the next step in your career and join the Dutch Speaking Video Streaming Customer Experts position in Greece, click Apply Now to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group family.