Dutch Speaking Technical Support Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, ensuring our candidates find prestigious career opportunities, such as our sought-after Dutch Speaking Technical Support Customer Experts position in Greece.

Job Overview

We are currently looking for talented individuals to join our team in Athens for a dynamic role within the consumer electronics industry. This is an excellent opportunity for professionals seeking Dutch-speaking jobs abroad while providing high-level technical support for cutting-edge technology products.

Key Responsibilities

• Provide expert technical assistance to customers regarding consumer electronics hardware and software inquiries.
• Troubleshoot complex technical issues via phone, email, and live chat platforms with a focus on first-contact resolution.
• Guide users through the setup, configuration, and maintenance of advanced electronic devices.
• Maintain high levels of customer satisfaction by delivering professional and empathetic support in the Dutch language.
• Document all customer interactions accurately within the CRM system to ensure seamless service tracking.
• Collaborate with technical departments to stay updated on the latest consumer electronics product releases and firmware updates.
• Escalate critical technical defects to senior engineers while maintaining clear communication with the end-user.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the consumer electronics industry and troubleshooting technical gadgets.
• Excellent communication skills with the ability to explain complex technical solutions clearly.
• Ability to work on-site in Athens, Greece, as part of our international team.
• A proactive mindset suitable for one of the most exciting Dutch Speaking Technical Support Customer Experts position in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the vibrant culture and Mediterranean sun by securing one of our premier jobs in Greece. Living in Athens offers a unique blend of ancient history and modern city life, providing an unparalleled quality of life for those looking to advance their professional journey in a stunning environment. Enjoy the legendary hospitality and the world-class climate that make Greece a top destination for international talent.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. From the moment you arrive, you will enjoy the rich culinary landscape, beautiful coastal views, and a thriving social scene that only Greece can offer. Join our team and start your new adventure today.

How to Apply

Are you ready to elevate your career? Click Apply Now to submit your application for this Dutch Speaking Technical Support Customer Experts position in Greece. The team at Mercier Consultancy Group looks forward to reviewing your profile and helping you launch your next professional chapter.