Dutch Speaking Pandora Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class brands across Europe. We pride ourselves on facilitating career-defining opportunities within the luxury goods sector, ensuring excellence and professional growth for every candidate we represent.

Job Overview

We are currently seeking polished professionals for the Dutch Speaking Pandora Customer Experts position in Greece. This is a unique opportunity to join an iconic luxury jewelry brand, where you will provide premium-level assistance and create memorable brand experiences for clients, all while enjoying the Mediterranean lifestyle through our sought-after jobs in Greece.

Key Responsibilities

• Deliver exceptional, personalized customer service that aligns with the premium standards of the luxury goods industry.
• Manage inquiries regarding high-end jewelry collections with grace, sophistication, and extensive product knowledge.
• Assist customers via multiple channels, including voice, email, and live chat, ensuring a seamless luxury shopping journey.
• Handle order management, returns, and troubleshooting with a professional and solution-oriented mindset.
• Maintain a deep understanding of the brand's heritage and craftsmanship to provide expert-level advice to Dutch-speaking clientele.
• Collaborate with international teams to ensure consistent, high-quality service delivery across all touchpoints.
• Proactively contribute to maintaining the brand's reputation for excellence and exclusivity.

Requirements

• Native or fluent Dutch (spoken and written) is essential for this role.
• Valid EU passport (mandatory) to facilitate your transition to one of our Dutch-speaking jobs in Greece.
• Exceptional verbal and written communication skills with a professional, service-oriented tone.
• Previous experience in the luxury goods, fashion, or high-end retail sectors is highly preferred.
• A passion for jewelry, design, and delivering an elevated customer experience.
• Strong digital literacy and the ability to adapt to sophisticated CRM systems.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Dutch Speaking Pandora Customer Experts positions in Greece means choosing an unparalleled lifestyle. You will have the chance to live and work in a country where the sun shines for over 300 days a year, allowing you to explore the rich history, breathtaking islands, and vibrant culture that Greece is world-renowned for.

Beyond the professional advancement, living in Greece offers a high quality of life, featuring world-class Mediterranean cuisine and a social atmosphere that is both welcoming and energizing. With our comprehensive relocation support, moving to Greece is a seamless transition, allowing you to immerse yourself fully in the beauty and adventure that life in Greece has to offer.

How to Apply

If you are ready to elevate your career and embark on an exciting international chapter, we invite you to click Apply Now and submit your application for the Dutch Speaking Pandora Customer Experts position. Our recruitment specialists at Mercier Consultancy Group look forward to discussing how your profile aligns with this prestigious opportunity. We are excited to help you start your journey.