Dutch Speaking Customer Service for a Prestigious Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while ensuring our clients maintain the highest standards of service excellence.

Job Overview

We are currently seeking professionals for the Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Greece. This role is a unique opportunity to represent a world-leading name in the automotive sector, offering premium support to a global client base while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

• Provide high-end customer support for a prestigious automotive brand, managing inquiries with technical precision and professional care.
• Guide vehicle owners through advanced digital dashboard features, navigation systems, and automotive connectivity solutions.
• Maintain comprehensive records of client interactions within the automotive CRM, ensuring accurate tracking of vehicle-related service requests.
• Serve as the primary point of contact for Dutch-speaking clients, troubleshooting automotive service concerns with patience and expertise.
• Collaborate with international technical teams to resolve complex automotive hardware and software queries effectively.
• Uphold the brand reputation of excellence by delivering empathetic and solution-oriented communication in every interaction.
• Engage in continuous product training to stay at the forefront of the evolving automotive technology landscape.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• A genuine passion for the automotive industry and high-quality customer experience.
• Excellent communication skills with the ability to explain complex automotive concepts clearly.
• Strong digital literacy, with a focus on automotive infotainment systems or similar technologies.
• Proven ability to work remotely while maintaining high performance and professional integrity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our Dutch-speaking jobs means embracing the vibrant culture and sun-drenched climate of Greece. Living in Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, providing a breathtaking backdrop for your professional career development.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free. From the world-famous Mediterranean cuisine to the welcoming local community, moving to Greece offers a unique chance to balance your career within the automotive industry with a relaxing, high-standard European lifestyle.

How to Apply

If you are ready to advance your career with the Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Greece, we encourage you to click Apply Now. Join the Mercier Consultancy Group team today and take the next step in your professional journey.