Polish Speaking Customer Service Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We pride ourselves on facilitating seamless professional transitions and providing unparalleled support to candidates seeking meaningful career advancement within the global Customer Support Services industry.

Job Overview

We are currently seeking dedicated professionals for a Polish Speaking Customer Service Advisor position in Greece. This is an exceptional opportunity to join a high-impact team, delivering premium support while enjoying the vibrant lifestyle that comes with one of the most sought-after jobs in Greece.

Key Responsibilities

• Provide high-quality technical and customer support to Polish-speaking clients via phone, email, and live chat.
• Represent the company professionally while resolving complex customer inquiries within the Customer Support Services sector.
• Maintain accurate records of customer interactions within internal company systems.
• Collaborate with an international team to ensure all operational guidelines and quality metrics are met.
• Stay updated on product or service knowledge to provide precise and efficient assistance to users.
• Contribute to the team’s success by identifying recurring customer issues and proposing effective solutions.
• Adhere to strict security and data protection protocols while handling sensitive customer information.

Requirements

• Fluent in Polish
• Good English skills (B2/C1)
• Previous experience in customer or technical support
• Proficiency in Microsoft Office
• Willingness to complete background screening
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embarking on a career in Thessaloniki offers a unique blend of historical charm and modern Mediterranean living. As you pursue one of our Polish-speaking jobs, you will discover that Greece provides a stunning backdrop of azure waters, ancient architecture, and a warm, inviting climate. The city is renowned for its vibrant social life and legendary hospitality, making it the perfect destination for your next professional chapter in Greece.

Beyond the workplace, Greece offers an unparalleled quality of life, featuring world-class Mediterranean cuisine and a relaxed pace of living. Our relocation support ensures that your transition to life in Greece is smooth and stress-free, allowing you to focus on settling into your new environment. Join our community and experience why so many professionals choose to build their future by securing a Polish Speaking Customer Service Advisor position in Greece.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in Thessaloniki, we invite you to click 'Apply Now' to submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile and discussing this opportunity with you further.