Icelandic Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and high-end BPO solutions. We specialize in connecting top-tier talent with world-class organizations, ensuring excellence in every placement we manage across the globe.

Job Overview

We are currently seeking a motivated professional for an Icelandic Speaking Customer Support Specialist position in Greece. This is an exceptional opportunity to join a fast-paced environment within the Customer Support Services industry, where your language skills will be central to delivering high-quality service to a diverse client base.

Key Responsibilities

• Provide high-quality, professional assistance to customers via phone, email, and chat within the Customer Support Services industry.
• Represent the company as a brand ambassador, ensuring excellence in every interaction.
• Effectively resolve customer inquiries and technical issues, maintaining a focus on high satisfaction rates.
• Utilize your native Icelandic language skills to build rapport and trust with our Nordic client base.
• Adhere to quality standards and internal protocols to meet daily performance metrics.
• Collaborate with international teams in our Athens office to foster a productive and engaging work environment.
• Maintain accurate records of customer interactions within our CRM systems.

Requirements

• Fluency in Icelandic
• Fluency in English
• Native or fluent Icelandic (spoken and written)
• Valid EU passport (mandatory)
• Proven ability to adapt to a fast-paced Customer Support Services environment.
• Strong cultural awareness and interpersonal communication skills.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Greece

Embarking on one of the many Icelandic-speaking jobs available in Athens allows you to experience the unparalleled lifestyle of Greece. With its world-renowned historical landmarks, Mediterranean sunshine, and vibrant social culture, Greece offers a unique backdrop for both your personal and professional growth. Whether you are enjoying a coffee in the historic Plaka district or exploring the stunning coastline, life in Greece is truly unmatched.

Beyond the professional development gained at Mercier Consultancy Group, you will discover that Greece provides a high quality of life with an affordable cost of living. Immerse yourself in the culinary traditions and welcoming community that make Greece a top destination for international professionals. By choosing this Icelandic Speaking Customer Support Specialist position in Greece, you are setting yourself up for an unforgettable adventure in one of Europe’s most exciting hubs.

How to Apply

If you are ready to take the next step in your career and join the leading team for Jobs in Greece, we invite you to submit your application today. Please click "Apply Now" to share your profile with our recruitment specialists. We look forward to hearing from you. Sincerely, Mercier Consultancy Group.