Dutch Speaking Junior Tech Support

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class opportunities within the BPO and outsourcing industry. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while helping organizations maintain service excellence across Europe.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Junior Tech Support position in Poland within a prestigious global contact center. This remote role offers a unique opportunity to provide high-quality technical assistance to international clients, making it an ideal choice for those searching for stable Dutch-speaking jobs in an innovative outsourcing environment.

Key Responsibilities

• Providing professional technical support via telephone for Dutch-speaking clients within a fast-paced BPO environment.
• Troubleshooting and resolving technical queries to ensure high customer satisfaction and efficient service delivery.
• Accurately logging all customer interactions and technical cases into the Salesforce CRM system.
• Coordinating effectively with higher-level technical support teams to escalate complex issues.
• Managing multiple support cases simultaneously while maintaining a focus on quality and resolution timelines.
• Participating in comprehensive training modules to stay updated on product knowledge and support protocols.
• Contributing to team targets within the outsourcing sector by consistently meeting performance KPIs.

Requirements

• Native Dutch
• Fluent English (B2)
• Basic computer skills
• Problem solving skills
• Customer service orientation

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• And Much More...

Life in Poland

Choosing one of our Dutch-speaking jobs in Poland provides an excellent gateway to European living, characterized by a vibrant cultural scene, modern infrastructure, and distinct seasonal beauty. Poland has quickly become a premier hub for international outsourcing, offering a professional atmosphere that blends traditional heritage with modern corporate growth.

Beyond the career potential, Poland is renowned for its affordable cost of living, high-quality healthcare, and exceptional culinary experiences. As you settle into this Dutch Speaking Junior Tech Support position in Poland, you will discover that the country is perfectly positioned for those seeking a high standard of living and diverse weekend travel opportunities within central Europe.

How to Apply

If you are ready to advance your career with a leading BPO firm and are eager to secure one of the most sought-after Dutch-speaking jobs in Poland, we encourage you to apply today. Please submit your updated CV, and our team at Mercier Consultancy Group will review your application to determine your fit for this exciting opportunity. Click Apply Now to start your journey.