Dutch Speaking Customer Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless career transitions, ensuring that our candidates find their perfect Dutch Speaking Customer Support Agent position in Portugal.

Job Overview

We are currently scouting for driven individuals to join the vibrant Customer Support Services industry in the heart of Lisbon. This Dutch Speaking Customer Support Agent position in Portugal offers the unique opportunity to build an international career while enjoying a fully supported relocation experience.

Key Responsibilities

• Deliver high-quality assistance to clients across diverse channels, including telephone, email, and live chat platforms.
• Act as a primary point of contact for inquiries within the Customer Support Services sector, ensuring client satisfaction.
• Perform expert technical troubleshooting to resolve customer issues efficiently and accurately.
• Manage and provide support regarding account invoices and billing-related queries.
• Maintain detailed documentation of customer interactions within the internal database systems.
• Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
• Uphold the professional standards expected in one of the most exciting Dutch-speaking jobs currently available.

Requirements

• Native level Dutch
• Fluent English (B2)
• EU passport
• Computer handling skills
• Problem solving skills

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Choosing one of our available Dutch-speaking jobs means embracing the stunning scenery, Mediterranean climate, and rich cultural heritage that Portugal has to offer. Whether you are walking through the historic streets of Lisbon or enjoying the Atlantic breeze, Portugal provides an unparalleled quality of life for expatriates.

Living in Portugal allows you to experience world-renowned gastronomy and a friendly, welcoming society. With our full relocation support, your transition to Portugal will be smooth, allowing you to focus on your professional growth in the thriving Customer Support Services industry.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a beautiful European capital, please click Apply Now to submit your application. We look forward to reviewing your credentials and assisting you in your journey. Best regards, the team at Mercier Consultancy Group.