French Speaking Junior Tech Support

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO partner dedicated to connecting top-tier talent with industry-leading global organizations. We specialize in facilitating high-impact career moves within the outsourcing sector, ensuring that our candidates find excellence in their next professional chapter.

Job Overview

We are currently seeking a motivated professional for a French Speaking Junior Tech Support position in Poland. This role offers an exceptional entry point into the world of international BPO, where you will provide technical expertise and support for prestigious global brands from the comfort of your home.

Key Responsibilities

• Provide high-quality technical support and customer communication for our global BPO partners.
• Efficiently resolve technical issues through remote diagnostic processes.
• Utilize Salesforce to document and log all client interactions with precision.
• Conduct thorough research to provide accurate information for complex inquiries.
• Collaborate cross-functionally with higher-level technical teams to escalate critical matters.
• Participate in a comprehensive four-week training program to master our systems and processes.
• Maintain clear and professional communication in French for all client-facing documentation.

Requirements

• Native level French
• Fluent English (B2)
• Computer handling skills
• Troubleshooting experience
• Research skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• And Much More...

Life in Poland

Choosing one of the many French-speaking jobs in Poland offers you a gateway to a vibrant culture and a rapidly growing professional landscape. Poland offers a unique blend of historical charm and modern convenience, with four distinct seasons that make living in Poland a refreshing and dynamic experience for international talent.

As a major hub for the outsourcing industry, Poland provides an exceptional quality of life, affordable living costs, and a thriving social scene. Whether you are enjoying the local culinary delights or exploring the scenic landscapes, you will find that Poland is a fantastic place to grow your career while enjoying a high standard of living. Discover why so many professionals are choosing jobs in Poland for their next career move.

How to Apply

If you are ready to take the next step in your career with a French Speaking Junior Tech Support position in Poland, we invite you to click the Apply Now button to submit your application. Join the elite team at Mercier Consultancy Group today.