Swedish Speaking Online Casino Content Producer and Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing multilingual experts for the fast-paced online casino sector, ensuring our candidates find long-term professional success.

Job Overview

We are currently looking for a talented professional to fill the Swedish Speaking Online Casino Content Producer and Customer Service Representative position in Malta. This is a unique opportunity to join a thriving industry in one of Europe’s most vibrant hubs for jobs in Malta, where your linguistic skills will directly impact the player experience.

Key Responsibilities

• Deliver exceptional customer support to Swedish and English-speaking players within the online casino industry.
• Create engaging, high-quality website content tailored to the Swedish market to drive brand loyalty.
• Manage and process sensitive account-related documentation in compliance with industry regulations.
• Maintain a deep understanding of online casino platform features and promotions to assist users effectively.
• Proactively resolve player inquiries regarding games, payment methods, and technical issues.
• Collaborate with the marketing team to ensure all Swedish content is accurate, localized, and on-brand.
• Ensure all support interactions meet the high-quality standards expected of a premier online casino operator.

Requirements

• EU passport
• Native Swedish
• Fluent English
• Computer skills
• Previous experience in the online casino or customer service sector is highly preferred.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Life Insurance
• Office Breakfasts
• Opportunities for Internal Promotion

Life in Malta

Choosing one of our Swedish-speaking jobs means embracing a Mediterranean lifestyle. Malta offers a perfect balance of sunshine, historical charm, and modern professional growth, making it a fantastic destination for those seeking a vibrant expat community. Living in Malta provides access to world-class entertainment and a relaxed, welcoming culture.

While there is no relocation package provided, the high quality of life and the thriving gaming community make Malta an ideal place for career development. From the Mediterranean cuisine to the stunning coastlines, your time in Malta will be as rewarding outside of the office as it is within your new role.

How to Apply

If you are ready to take the next step in your career with this Swedish Speaking Online Casino Content Producer and Customer Service Representative position in Malta, we would love to hear from you. Please click the Apply Now button to submit your CV. We look forward to reviewing your application. Best regards, the team at Mercier Consultancy Group.