German Speaking Customer Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with high-growth opportunities within the global outsourcing industry. As a leader in European staffing, we pride ourselves on facilitating career moves that bridge the gap between world-class professionals and industry-leading BPO organizations.

Job Overview

We are currently recruiting for a German Speaking Customer Advisor position in Greece, designed for professionals looking to elevate their careers within the vibrant BPO sector. This role offers the perfect opportunity to combine your linguistic expertise with a new chapter in the sunny capital of Athens, one of the most sought-after destinations for German-speaking jobs in Europe.

Key Responsibilities

• Deliver professional and high-level customer support via phone, email, and chat within a fast-paced BPO environment.
• Ensure the timely and accurate resolution of customer inquiries to maintain industry-leading service quality benchmarks.
• Foster long-term, meaningful relationships with end-users by providing empathetic and expert guidance.
• Navigate multiple digital platforms and internal CRM systems efficiently to document and track customer interactions.
• Collaborate with international team members to troubleshoot complex issues and share best practices in customer experience.
• Stay updated on product knowledge and internal policies to provide consistent and reliable support to German-speaking clients.
• Contribute to the positive and dynamic team culture that is essential for success in outsourcing operations.

Requirements

• EU citizenship or valid work permit for Greece
• Native level German
• Fluent English (B2)
• Basic computer handling skills
• Excellent communication skills
• Proven ability to thrive in a high-volume outsourcing/BPO workspace.

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• Competitive compensation aligned with industry standards for German-speaking jobs in Greece.
• Ongoing professional development and training opportunities.
• And Much More...

Life in Greece

Embarking on a career path with our German Speaking Customer Advisor position in Greece means embracing a lifestyle defined by Mediterranean sunshine, rich historical heritage, and an incredibly warm social culture. Greece offers an unparalleled work-life balance, where you can enjoy world-class beaches, ancient sites, and a vibrant social scene right after your shift.

Our comprehensive relocation package ensures a stress-free transition, allowing you to settle into your new home in Greece with confidence. From the world-renowned local cuisine to the welcoming atmosphere of Athens, you will find that living in Greece is not just a professional move, but an unforgettable life experience that attracts thousands of expatriates to jobs in Greece every year.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in Athens, we would love to hear from you. Click 'Apply Now' to submit your application for this German Speaking Customer Advisor position in Greece and let Mercier Consultancy Group guide you toward your next great professional adventure.