Flemish Speaking Customer Care Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and leading multinational corporations. As experts in the Customer Support Services industry, we pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while facilitating seamless transitions for our candidates.

Job Overview

We are currently seeking a motivated professional for a Flemish Speaking Customer Care Agent position in Greece. This remote role offers a unique opportunity to work within the dynamic Customer Support Services industry, representing a prominent Dutch energy company and ensuring an exceptional experience for every client.

Key Responsibilities

• Provide high-quality support to customers of a leading Dutch energy company via phone, chat, and email.
• Assist customers with inquiries regarding invoices, billing statements, and payment methods.
• Guide clients through tariff changes and subscription adjustments with precision.
• Manage and resolve customer complaints professionally to maintain brand reputation.
• Identify and capitalize on retention and sales opportunities during client interactions.
• Ensure consistent, positive customer experiences that align with company service standards.
• Maintain accurate records of customer interactions within the internal database.

Requirements

• Native level Flemish
• B2 English
• Computer handling skills
• Confidence in communication
• Native or fluent Flemish (spoken and written)

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• The opportunity to build your career through one of the most exciting Flemish-speaking jobs in Europe.

Life in Greece

Embarking on one of our Flemish-speaking jobs in Greece means enjoying a Mediterranean lifestyle defined by sun-drenched beaches, ancient history, and a vibrant social culture. Living in Greece offers an unparalleled quality of life, where the balance between a professional career and leisure is perfectly harmonized by the warm, welcoming atmosphere of this beautiful country.

Our candidates often find that Greece is the perfect backdrop for personal growth. From the exquisite local cuisine to the diverse landscape, relocation to Greece provides more than just a job; it provides an adventure. We ensure your transition to Greece is stress-free so you can focus on enjoying the unique culture and sunny climate from your very first day.

How to Apply

If you are ready to take the next step in your career with a Flemish Speaking Customer Care Agent position in Greece, we encourage you to apply now. Join our team and start your journey with Mercier Consultancy Group today. We look forward to reviewing your application.