Dutch Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating life-changing career moves, ensuring a seamless integration for professionals seeking international growth in industry-leading sectors.

Job Overview

We are currently looking for a talented individual to join a major telecommunications project in the vibrant city of Valencia. This Dutch Speaking Technical Support Specialist position in Spain offers the perfect blend of professional technical challenge and an unparalleled Mediterranean lifestyle, supported by our comprehensive relocation assistance.

Key Responsibilities

• Provide high-quality technical assistance to customers within the telecommunications sector.
• Troubleshoot complex issues related to modems, routers, and high-speed internet connectivity.
• Guide customers through precise installation processes for home network equipment.
• Resolve WiFi configuration errors and optimize signal performance for end-users.
• Document technical interactions accurately within the internal telecommunications database.
• Collaborate with internal teams to escalate persistent hardware or network service issues.
• Deliver consistent, professional support while maintaining high customer satisfaction standards.

Requirements

• Native Dutch speaker
• Communicative English
• Basic PC and phone skills
• Native or fluent Dutch (spoken and written)
• Strong problem-solving mindset suited for telecommunications environments

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Spain

Working in Valencia means embracing the unique charm of Spain, where sunny weather, rich history, and a relaxed coastal culture create an ideal work-life balance. Among the many jobs in Spain, this role stands out by placing you in the heart of a city renowned for its stunning architecture and world-class culinary scene, ensuring your time in Spain is as enjoyable as your professional growth.

As part of our commitment to your success in Spain, we take the stress out of moving. With our dedicated concierge support, you will find that relocating to Spain is a seamless transition, allowing you to focus on your new Dutch-speaking jobs while exploring the beautiful beaches and vibrant culture that make Spain such a sought-after international destination.

How to Apply

If you are ready to elevate your career and embrace a new challenge with Mercier Consultancy Group, we invite you to take the next step. Click the Apply Now button to join our team of professionals and start your journey in Valencia. We look forward to reviewing your application.