German Speaking Customer Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-class organizations across the European landscape. We specialize in high-impact recruitment and business process outsourcing, ensuring that every placement we make is a strategic career advancement for our candidates.

Job Overview

We are currently sourcing exceptional professionals for a German Speaking Customer Advisor position in Greece, specifically within the fast-paced banking sector. This is a unique opportunity to provide sophisticated financial support in a hybrid work environment, making this one of the most sought-after German-speaking jobs in Athens.

Key Responsibilities

• Deliver premium customer service to private banking clients via inbound telephone inquiries.
• Manage sensitive financial account information with the utmost professionalism and confidentiality.
• Maintain accurate digital records of all client interactions within the bank's internal database systems.
• Assist clients with navigational support regarding online banking platforms and secure mobile applications.
• Proactively troubleshoot transactional concerns and resolve account-related queries effectively.
• Contribute to the achievement of team performance metrics while maintaining strict adherence to banking industry compliance standards.
• Collaborate with international banking departments to ensure a seamless service experience for the customer.

Requirements

• EU passport
• Native or near-native German
• Good command of English
• Strong phone handling skills
• Strong PC skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through one of our many jobs in Greece offers more than just a professional milestone; it is an invitation to embrace the legendary Mediterranean lifestyle. You will enjoy the vibrant culture, historical richness, and the world-famous sunny climate that makes Greece an unparalleled location for expatriates.

Our relocation support ensures your move to Greece is effortless, allowing you to focus on discovering the exceptional cuisine and high quality of life that this beautiful country offers. Whether you are walking through the historic streets of Athens or visiting the coast, life in Greece provides a perfect harmony between professional achievement and personal wellbeing.

How to Apply

If you are ready to elevate your career with a German Speaking Customer Advisor position in Greece, we encourage you to submit your application today. Click 'Apply Now' to join our talent network and let Mercier Consultancy Group guide you toward your next professional chapter.

Best regards,
The Recruitment Team
Mercier Consultancy Group