Dutch Speaking Payment Customer Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As we continue to expand our reach in Europe, we specialize in placing professionals into high-impact roles, including exclusive Dutch-speaking jobs within the rapidly evolving FinTech sector.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Payment Customer Support Advisor position in Greece to join a prestigious FinTech firm. This role is ideal for an individual looking to accelerate their career in financial services while enjoying a high quality of life, as this opportunity offers one of the most comprehensive packages for those seeking jobs in Greece.

Key Responsibilities

• Provide high-level B2B support to clients within the complex FinTech and payment services ecosystem.
• Manage and resolve professional transaction inquiries with precision and efficiency.
• Assist corporate clients with the end-to-end processing of refunds and manual charges.
• Maintain clear and professional communication in Dutch and English to ensure optimal client satisfaction.
• Analyze payment data to troubleshoot discrepancies and provide accurate reporting.
• Adhere to strict financial compliance standards during all client interactions.
• Participate in fixed Monday to Friday shifts, ensuring consistent and reliable service delivery.

Requirements

• Native or near-native Dutch (C2 level)
• English C1 level
• EU passport
• MS Office proficiency
• Analytical mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Greece

Embrace a vibrant lifestyle by choosing one of our many jobs in Greece. Known for its world-class Mediterranean climate, ancient history, and bustling modern social scene, Greece offers the perfect backdrop for personal and professional growth. Whether you are exploring the iconic sites of Athens or enjoying the local culture, you will find that living and working in Greece provides an unparalleled experience.

Beyond the career opportunities, Greece is famous for its exceptional gastronomy and welcoming hospitality. By securing a Dutch Speaking Payment Customer Support Advisor position in Greece, you are choosing a lifestyle characterized by balance, sunshine, and community. We are committed to making your transition to Greece seamless and stress-free.

How to Apply

If you are ready to advance your career in the FinTech industry with this exceptional opportunity, we invite you to click 'Apply Now' to submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile and helping you start your new chapter in Athens.