Norwegian Speaking Customer Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting elite talent with top-tier international organizations. We take pride in our ability to source candidates for the most sought-after jobs in Malta, ensuring a seamless match between professional ambition and corporate excellence.

Job Overview

We are currently seeking a talented individual to fill the Norwegian Speaking Customer Support Agent position in Malta within the dynamic Gaming & Esports sector. This is a unique opportunity for a dedicated professional to join a leading iGaming solutions provider, offering one of the most exciting Norwegian-speaking jobs in the industry today.

Key Responsibilities

• Deliver world-class support to players within the Gaming & Esports environment via email, live chat, and outbound calls.
• Maintain a deep understanding of gaming platform features to provide accurate, real-time assistance to users.
• Resolve complex player inquiries regarding accounts, transactions, and gameplay in a professional and efficient manner.
• Ensure that all interactions align with the high-quality service standards expected in the fast-paced Gaming & Esports industry.
• Collaborate with internal departments to identify and escalate technical issues impacting the player experience.
• Uphold data protection standards and ensure the integrity of the gaming platform during all user interactions.
• Proactively engage with the player community to foster loyalty and ensure a superior gaming experience.

Requirements

• Native level Norwegian
• Fluent English
• Positive attitude
• Multitasking skills
• Problem solving skills
• Previous experience in the Gaming & Esports sector is considered a strong advantage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• And Much More...

Life in Malta

Living in Malta offers an unparalleled quality of life, characterized by its Mediterranean charm, over 300 days of sunshine, and a rich historical culture. As a hub for the international iGaming community, Malta attracts professionals from all over the globe, creating a vibrant, multicultural environment that is perfect for anyone looking to accelerate their career while enjoying island life.

Beyond the professional opportunities, Malta provides a fantastic lifestyle with crystal-clear waters, world-class dining, and a thriving social scene. Whether you are exploring ancient city streets or relaxing by the coast, Malta is the ultimate destination for those seeking a balance of work and play, making your transition to this beautiful island a truly rewarding experience.

How to Apply

If you are ready to take the next step in your career with this exciting Norwegian Speaking Customer Support Agent position in Malta, we would love to hear from you. Click the "Apply Now" button to submit your application and join the elite talent network at Mercier Consultancy Group.