Finnish Speaking Customer Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals across the globe.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Customer Advisor position in Greece, based in the vibrant city of Athens. This role within the Customer Support Services industry offers the perfect blend of professional growth and an incredible Mediterranean lifestyle, making it one of the most sought-after Finnish-speaking jobs in Europe today.

Key Responsibilities

• Deliver exceptional customer support via phone and email for our clients in the retail sector.
• Ensure timely and accurate resolution of all customer inquiries, maintaining the highest quality standards.
• Maintain a deep understanding of company products and services to provide expert assistance to customers.
• Document all interactions clearly and concisely within the internal customer support systems.
• Proactively identify and address customer concerns to improve overall user experience.
• Collaborate with internal teams to streamline communication and service delivery processes.
• Represent our premium brand with professionalism and linguistic excellence in Finnish and English.

Requirements

• Native level Finnish
• Fluent English (B2)
• EU citizenship or Greek work permit
• Computer skills
• Communication skills
• A genuine passion for problem-solving within the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Greece

Embarking on one of our Jobs in Greece provides you with the unique opportunity to experience the cradle of Western civilization. Living in Athens means enjoying a climate with abundant sunshine, a rich tapestry of history, and a modern lifestyle that is the envy of the world. Greece offers an unparalleled quality of life, where ancient landmarks meet bustling, cosmopolitan city living.

From the exquisite Mediterranean cuisine to the warm hospitality of the locals, relocating to Greece is a life-changing adventure. Whether you are exploring the Acropolis or relaxing by the Aegean Sea, you will find that Greece provides a perfect backdrop for both your personal and professional growth. We ensure your transition is seamless with our expert support team, allowing you to focus on enjoying everything this magnificent country has to offer.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in Athens, we invite you to apply now. Click the button below to submit your application and join the ranks of professionals thriving in this Finnish Speaking Customer Advisor position in Greece. We look forward to reviewing your profile.

Kind regards,
The Recruitment Team at Mercier Consultancy Group