Finnish Speaking Customer Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier talent and industry-leading global enterprises. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career opportunities that define professional excellence.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Customer Support Agent position in Greece. This role within the Customer Support Services industry offers a unique opportunity to provide expert assistance to global users while enjoying the vibrant lifestyle of Athens among our community of Finnish-speaking jobs professionals.

Key Responsibilities

• Provide high-quality technical and administrative support to Microsoft Xbox users in the Finnish language.
• Resolve complex customer inquiries efficiently via telephone and email communication channels.
• Maintain exceptional service quality standards to ensure high levels of customer satisfaction and loyalty.
• Utilize advanced analytical problem-solving skills to troubleshoot technical issues within the Customer Support Services environment.
• Document customer interactions accurately in the CRM database to track support trends.
• Maintain a professional and positive demeanor while representing a world-class brand.
• Collaborate with cross-functional teams to identify and escalate critical user concerns.

Requirements

• EU passport
• Native level Finnish
• Fluent English
• Professional and positive attitude with a focus on delivering excellence in Customer Support Services.

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on a career path via one of our Finnish-speaking jobs allows you to experience the unparalleled beauty of Greece. With its world-famous historical landmarks, year-round sunshine, and a Mediterranean culture that celebrates balance, Greece is the ideal destination for professionals looking to advance their careers while living in a stunning environment. Living and working in Greece provides a unique blend of ancient history and modern city living.

Our candidates relocating to Greece enjoy a high quality of life, access to world-class Mediterranean cuisine, and a welcoming international community. Choosing a Finnish Speaking Customer Support Agent position in Greece means more than just a job; it is an immersive experience where you can enjoy the relaxed pace of life in Greece while building your resume in a global hub.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a beautiful Mediterranean setting, we encourage you to click Apply Now. We look forward to reviewing your application for this exciting opportunity with Mercier Consultancy Group.