Danish Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy dedicated to connecting top-tier talent with world-class organizations. As a leader in the industry, we pride ourselves on facilitating career growth through our exclusive network of global partnerships.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Customer Support Representative position in Poland. This is an exceptional opportunity to join a dynamic team in the Customer Support Services industry, where you will provide high-quality assistance for a leading TV streaming platform.

Key Responsibilities

• Deliver professional, high-quality support to customers of a premium TV streaming service.
• Manage inbound communication channels to resolve customer inquiries efficiently.
• Assist users with billing-related queries and account management tasks.
• Troubleshoot and resolve technical issues related to the streaming service platform.
• Maintain accurate documentation of customer interactions within our CRM systems.
• Ensure high levels of customer satisfaction by providing empathetic and expert guidance.
• Collaborate with team members to enhance service delivery standards.

Requirements

• Fluent Danish (C1)
• English (B2)
• 6 months customer service experience
• European passport
• Basic computer skills

What We Offer

• Competitive Monthly Salary
• Monthly Performance Bonus
• Professional on-site work environment in Warsaw

Life in Poland

Choosing to pursue one of our many jobs in Poland means embracing a country that perfectly balances historical charm with modern innovation. Poland has quickly become a European hub for international talent, offering a vibrant cultural scene, beautiful architecture, and a temperate climate that makes every season unique. Professionals living in Poland enjoy a high standard of living paired with modern urban amenities.

If you are seeking Danish-speaking jobs, Warsaw is the ideal destination to build your career. Beyond the professional growth, those working in Poland benefit from world-class gastronomy, efficient public transportation, and a welcoming atmosphere. Experience the exceptional quality of life that makes Poland a top choice for international professionals today.

How to Apply

If you are ready to take the next step in your career with this Danish Speaking Customer Support Representative position in Poland, we encourage you to apply now. Join our network and let Mercier Consultancy Group help you reach your professional potential.