Swedish Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless professional transitions, ensuring our candidates find the perfect alignment for their careers within the thriving Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a Swedish Speaking Customer Support Representative position in Greece. This role offers an exceptional opportunity to advance your career in the Customer Support Services industry while enjoying the Mediterranean lifestyle through one of our premier Swedish-speaking jobs.

Key Responsibilities

• Deliver high-quality assistance to customers via phone, email, and live chat channels.
• Manage and resolve customer inquiries with efficiency, maintaining the high service standards expected in Customer Support Services.
• Maintain detailed records of customer interactions within the internal database.
• Collaborate with internal teams to troubleshoot complex issues and provide effective solutions.
• Ensure customer satisfaction through proactive communication and professional conduct.
• Stay updated on product knowledge and service policies to provide accurate information.
• Meet individual and team performance indicators consistently.

Requirements

• Native Swedish
• Fluent English (B2)
• Basic computer skills
• Multitasking skills
• Analytical and problem-solving skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our Swedish-speaking jobs means embracing the vibrant culture and world-famous climate of Greece. Whether you are enjoying the historical depth of Athens or the breathtaking coastal views, living in Greece offers an unparalleled work-life balance that makes it a top destination for international professionals.

Beyond the career growth in the Customer Support Services sector, Greece provides an affordable and high quality of life. With the support of our relocation concierge, your move to Greece will be smooth and stress-free, allowing you to focus on enjoying the culinary delights and the warm hospitality that Greece is known for worldwide.

How to Apply

If you are ready to take the next step in your career with this Swedish Speaking Customer Support Representative position in Greece, click the Apply Now button to submit your application. We look forward to welcoming you to the Mercier Consultancy Group network.