Swedish Speaking Technical Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in sourcing professionals for high-impact roles, ensuring that our partners in the Customer Support Services industry maintain excellence in every client interaction.

Job Overview

We are currently seeking a motivated candidate for the Swedish Speaking Technical Support Representative position in Greece to join a leading technical team. This role is a fantastic opportunity to advance your career within the Customer Support Services industry while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

• Act as the first point of contact for customers, providing expert technical support for hardware and equipment.
• Troubleshoot and resolve technical issues related to cameras, printers, and peripheral devices.
• Manage high-volume inquiries via phone and email with a focus on delivering exceptional service.
• Maintain a professional and friendly tone in all communications to uphold brand standards within the Customer Support Services industry.
• Collaborate with internal teams to meet and exceed individual and departmental quality goals.
• Utilize your technical curiosity to stay updated on product developments and provide accurate solutions.
• Demonstrate strong multitasking capabilities while navigating multiple systems to ensure efficient resolution times.

Requirements

• Native Swedish
• Fluent English (B2)
• EU passport
• Excellent communication skills
• Problem-solving attitude
• Genuine interest in technology and hardware diagnostics.

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus is included.
• 2 Extra Salaries Per Year (13th and 14th salary).
• A vibrant, modern office environment in Athens for those seeking the best Swedish-speaking jobs.

Life in Greece

Embark on an unforgettable professional journey by securing one of our premier Swedish-speaking jobs in Greece. Known for its historical significance, breathtaking coastline, and iconic sunny weather, Greece offers a unique blend of ancient culture and modern cosmopolitan life that provides the perfect backdrop for your career advancement.

Beyond the professional benefits, living in Greece allows you to experience a high quality of life, world-famous Mediterranean cuisine, and a welcoming local community. With our comprehensive relocation support, settling into your new home in Greece is seamless, allowing you to focus on your new Swedish Speaking Technical Support Representative position in Greece from day one.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of Europe, we invite you to apply now. Join Mercier Consultancy Group today and start your new chapter in the thriving Customer Support Services industry.