Swedish Speaking Sales and Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for connecting top-tier talent with industry-leading organizations across Europe. As a leader in the customer support services sector, we specialize in high-impact recruitment for multinational brands seeking exceptional multilingual professionals.

Job Overview

We are currently seeking a dedicated professional for a Swedish Speaking Sales and Customer Support Specialist position in Germany. Based in Frankfurt, this role offers a dynamic opportunity to join one of the top Swedish-speaking jobs in the region, delivering premium support for a luxury brand within the customer support services industry.

Key Responsibilities

• Provide high-quality support to luxury brand clients via phone, email, and video chat in Swedish.
• Manage daily operations of the online store to ensure a seamless customer experience.
• Localize digital content to maintain the high standards expected in the customer support services industry.
• Address and resolve customer complaints with empathy, precision, and efficiency.
• Maintain accurate records within company CRM systems.
• Utilize strong analytical skills to identify and troubleshoot customer issues.
• Collaborate with internal teams to enhance service protocols and sales conversion rates.

Requirements

• Native Swedish
• C1 English
• 2-3 years customer service or sales experience
• Ability to adapt to new IT systems
• Communication skills
• Native or fluent Swedish (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• And Much More...

Life in Germany

Frankfurt serves as an exceptional hub for international career development, offering a unique blend of historical charm and modern economic vitality. When pursuing jobs in Germany, you will find that the country provides an outstanding balance of professional ambition and cultural richness, characterized by its reliable infrastructure and diverse social scenes that make Germany an inviting place for expatriates.

Living in Germany offers a high quality of life, celebrated for its world-class public transport, vibrant food culture, and proximity to scenic landscapes. Whether you are settling into a new city or exploring the local history, moving to Germany is a gateway to long-term career growth. We invite you to experience the stability and opportunities that come with securing one of our top-tier Swedish-speaking jobs located in Germany.

How to Apply

If you are ready to take the next step in your career with a leading firm in the customer support services sector, we encourage you to submit your application today. Please click the Apply Now button to be considered for this Swedish Speaking Sales and Customer Support Specialist position in Germany. We look forward to hearing from you.

Warm regards, The Recruiting Team at Mercier Consultancy Group.