Swedish Speaking Customer Service Administrator

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we specialize in facilitating seamless transitions for professionals seeking high-impact careers abroad.

Job Overview

We are currently seeking a motivated professional for a Swedish Speaking Customer Service Administrator position in Latvia. This role is ideal for individuals looking to excel in the vibrant Customer Support Services industry while enjoying a fully supported international relocation.

Key Responsibilities

• Act as the primary point of contact by managing the company switchboard for Swedish-speaking clients.
• Efficiently process and create customer orders within our internal management system.
• Oversee and manage incoming case reports, ensuring prompt resolution within the Customer Support Services framework.
• Conduct thorough invoice verification to ensure accuracy and compliance.
• Provide essential administrative support for debt collection processes.
• Register new projects in the system, maintaining high standards of data integrity.
• Utilize advanced computer skills to navigate multi-platform environments under tight deadlines.

Requirements

• Swedish B2/C1 level
• English B1 level
• European passport
• 2-4 years experience in related role
• Post-secondary education in finance administration
• Proven ability to thrive in a fast-paced Customer Support Services environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Latvia

Choosing one of our Swedish-speaking jobs means discovering the hidden gem of the Baltics. Latvia offers a harmonious blend of historical charm and modern European energy, with a capital city, Riga, that is renowned for its stunning architecture and cultural festivals. Whether you enjoy the lush green landscapes or the lively urban atmosphere, living in Latvia provides a high standard of life that is both welcoming and affordable.

Our commitment to our candidates goes beyond the office; when you accept a Swedish Speaking Customer Service Administrator position in Latvia, we ensure your arrival is stress-free. From the local culinary scene to the ease of navigating the country, Latvia is an excellent place to build your career. Experience the perfect work-life balance that jobs in Latvia are famous for, supported by our comprehensive relocation concierge team.

How to Apply

If you are ready to advance your career with a premium firm, we invite you to click Apply Now to submit your application for this exciting opportunity. We look forward to reviewing your profile and welcoming you to the team. Professional regards, Mercier Consultancy Group.