French Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with world-class organizations across Europe. We specialize in high-impact recruitment for the Customer Support Services industry, ensuring our candidates find prestigious professional homes in vibrant hubs like Barcelona.

Job Overview

We are seeking a diligent professional to fill the French Speaking Customer Support Specialist position in Spain, specifically within a high-growth digital advertising environment. This role is perfect for those looking for challenging French-speaking jobs that prioritize quality control, business verification, and technical support excellence.

Key Responsibilities

• Execute rigorous verification of business registrations to ensure platform integrity within the Customer Support Services sector.
• Provide high-touch support to live advertisers, resolving complex inquiries with speed and precision.
• Manage comprehensive content compliance audits to maintain adherence to global digital advertising standards.
• Guide diverse businesses through intricate onboarding processes, ensuring a seamless experience.
• Monitor and analyze performance quality metrics to drive improvements in support operations.
• Utilize advanced organizational skills to manage high-volume tasks with complete autonomy.
• Collaborate with international teams to uphold service level agreements in the Customer Support Services landscape.

Requirements

• C2 level of French
• C1 level of English
• Experience in customer service
• 1.5 years experience in compliance or verification
• Demonstrated ability to work independently within a high-pressure environment.
• Strong organizational habits and attention to detail.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• And Much More...

Life in Spain

Embracing one of our French-speaking jobs in Barcelona means immersing yourself in a culture defined by year-round sunshine, architectural beauty, and an unmatched quality of life. Spain is widely recognized as a premier destination for expatriates, offering a unique blend of modern professional opportunities and a deeply rich Mediterranean heritage that makes working in Spain an unforgettable experience.

Beyond the professional growth offered by this French Speaking Customer Support Specialist position in Spain, you will find that the local lifestyle is second to none. From the vibrant culinary scene to the welcoming social atmosphere, Spain provides an environment where professional success and personal fulfillment go hand-in-hand, making it the ideal setting for your next career chapter among the best jobs in Spain.

How to Apply

If you are ready to advance your career with a leading firm in the Customer Support Services industry, we invite you to submit your application today. Click Apply Now to join the Mercier Consultancy Group team. We look forward to reviewing your credentials.