Norwegian Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We pride ourselves on facilitating high-quality career opportunities and providing expert guidance to professionals seeking the most prestigious Norwegian-speaking jobs in the industry.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Customer Service Representative position in Spain, specifically tailored for the dynamic Customer Support Services sector. This role offers the perfect opportunity for those looking to excel in a global environment while representing a premier travel booking platform in one of the most vibrant jobs in Spain.

Key Responsibilities

• Identify and assess customer needs to ensure high-quality service within the Customer Support Services industry.
• Respond to customer inquiries via email and phone with professionalism and speed.
• Mediate effectively between travelers and accommodation suppliers to resolve booking issues.
• Manage high volumes of customer interactions using internal platforms and CRM databases.
• Maintain a deep understanding of the travel booking platform's policies and procedures.
• Provide support in Norwegian, ensuring clear and concise communication with all stakeholders.
• Contribute to the continuous improvement of the customer support experience.

Requirements

• Norwegian C2 level
• English C1 level
• PC skills: Office 365, CRM Database
• Problem-solving mindset
• Communication skills
• Native or fluent Norwegian (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• 38.5-hour work week
• 27 days of annual leave
• And Much More...

Life in Spain

Embracing a career in Spain means immersing yourself in a vibrant culture renowned for its Mediterranean climate, world-class architecture, and historic charm. As you pursue one of our Norwegian-speaking jobs, you will discover that Spain offers an unparalleled work-life balance that is highly sought after by professionals across Europe.

Living in Spain grants you access to an exceptional culinary scene and a high quality of life that makes working in Spain a truly rewarding experience. Join us in this beautiful country and build your professional future while enjoying everything that Spain has to offer in your personal time.

How to Apply

If you are ready to advance your career in the Customer Support Services industry, we invite you to click Apply Now to submit your application for this Norwegian Speaking Customer Service Representative position in Spain. We look forward to hearing from you. Best regards, the team at Mercier Consultancy Group.