Icelandic Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating high-impact career opportunities for professionals seeking to advance their careers while experiencing the vibrant professional landscape of jobs in Spain.

Job Overview

We are currently seeking a motivated candidate for an Icelandic Speaking Customer Service Representative position in Spain within the fast-paced travel industry. This role is perfect for those searching for Icelandic-speaking jobs that combine travel industry expertise with a focus on delivering excellence to international travelers.

Key Responsibilities

• Act as the primary point of contact for travelers seeking assistance with their booking and accommodation queries.
• Mediate effectively between international travelers and accommodation suppliers to resolve booking discrepancies.
• Provide expert information regarding payment inquiries and transactional support within the travel sector.
• Offer professional guidance on technical requirements and platform usage via phone and email.
• Ensure high levels of customer satisfaction by addressing service-related concerns with efficiency.
• Collaborate within a multicultural team to streamline communication processes for our global travel partners.
• Maintain accurate records of interactions to uphold the service standards of our travel platform.

Requirements

• C2 level of Icelandic
• Advanced English
• User friendly PC skills
• Customer service experience
• Problem-solving mentality
• Native or fluent Icelandic (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Multicultural work environment
• Opportunities for professional growth
• And Much More...

Life in Spain

Embracing a career in Spain offers an unparalleled lifestyle, characterized by a unique blend of vibrant urban energy, world-renowned culture, and a Mediterranean climate that provides sunshine throughout the year. Choosing one of our Icelandic-speaking jobs in Barcelona means immersing yourself in a country where the work-life balance is prioritized, allowing you to enjoy everything Spain has to offer.

Beyond the professional benefits, living in Spain introduces you to a culinary paradise and a high quality of life that is the envy of Europe. From the stunning architecture to the coastal beaches, Spain provides an inspiring backdrop for your career advancement. We invite you to discover why so many professionals choose Spain as their next destination for personal and professional growth.

How to Apply

If you are ready to take the next step in your career with this Icelandic Speaking Customer Service Representative position in Spain, we encourage you to submit your application today. Join our team and start your journey with Mercier Consultancy Group. Click the "Apply Now" button to begin your application process.