Turkish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our deep industry expertise within the Customer Support Services sector, ensuring that every placement we facilitate creates long-term professional success.

Job Overview

We are currently seeking a talented individual for the Turkish Speaking Customer Support Specialist position in Bulgaria to provide premium service for a global music streaming platform. This is a unique opportunity to join one of the most exciting Turkish-speaking jobs available today, providing remote support from the comfort of your home in Bulgaria.

Key Responsibilities

• Deliver exceptional email and chat support to users of a leading music streaming platform.
• Troubleshoot technical issues to ensure a seamless user experience.
• Assist customers with sensitive account management and payment-related inquiries.
• Maintain a high level of customer satisfaction through professional and efficient communication.
• Stay updated on platform policies and features to provide accurate information.
• Collaborate with the global Customer Support Services team to resolve complex queries.
• Contribute to the positive reputation of the brand by upholding quality standards.

Requirements

• Fluent Turkish (C1)
• Fluent English (C1)
• Valid EU work authorization
• Availability for flexible shifts
• Strong problem-solving skills within the Customer Support Services industry.
• Excellent written communication skills in both Turkish and English.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Monthly Performance Bonus
• Opportunity to work remotely from anywhere in Bulgaria.

Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending ancient history with a modern, fast-growing economy. Residents of Bulgaria enjoy a beautiful Mediterranean-influenced climate, diverse landscapes ranging from the Black Sea coast to the Balkan Mountains, and a welcoming culture, making it one of the top destinations for those seeking international jobs in Bulgaria.

Living and working in Bulgaria provides an affordable cost of living and a vibrant social scene, particularly in cities like Sofia or Plovdiv. For those looking for Turkish-speaking jobs, Bulgaria offers the perfect infrastructure to thrive professionally while enjoying a high standard of living, excellent local cuisine, and easy access to both nature and city life.

How to Apply

If you are a motivated professional ready to excel in the Turkish Speaking Customer Support Specialist position in Bulgaria, we invite you to take the next step in your career. Click the Apply Now button to submit your application to Mercier Consultancy Group and join our network of elite specialists.