French Speaking Enterprise Technical Support Engineer

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in identifying exceptional professionals for high-impact roles, ensuring that both our clients and candidates achieve sustainable success in the evolving IT sector.

Job Overview

We are currently seeking a talented individual for a French Speaking Enterprise Technical Support Engineer position in Bulgaria, based in the heart of Sofia. This is a unique opportunity for a technical expert to join a prestigious IT environment where your expertise will directly influence the infrastructure and operational excellence of our enterprise clients.

Key Responsibilities

• Act as the primary technical point of contact for enterprise-level clients, including IT managers, providing high-quality support.
• Analyze complex technical data to troubleshoot and resolve intricate enterprise product inquiries.
• Develop effective technical workarounds to maintain system stability and performance.
• Ensure swift resolution times to maintain the highest levels of customer satisfaction in a fast-paced Information Technology (IT) environment.
• Engage in continuous learning to stay updated on the latest product features and infrastructure developments.
• Collaborate with international teams to share knowledge and implement best practices within the IT ecosystem.
• Document technical solutions and contribute to the internal knowledge base for future reference.

Requirements

• 2+ years experience in Tier 2/3 Server support
• Knowledge of Server Operating systems
• French language fluency
• Moderate English proficiency
• Strong analytical mindset suited for the demanding Information Technology (IT) industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of historical charm and a booming modern professional scene. Sofia is a vibrant capital known for its lively culture, four distinct seasons, and breathtaking natural scenery, making it one of the most attractive locations for those seeking French-speaking jobs in a rapidly growing tech hub. Life in Bulgaria provides a high quality of life with a low cost of living, allowing you to enjoy the best of European city life.

Beyond the professional advantages, living in Bulgaria gives you access to a rich culinary heritage, a welcoming local community, and an active social life. Whether you are exploring the scenic mountain ranges or enjoying the cafes in Sofia, Bulgaria remains a top choice for international professionals. Secure your future with this French Speaking Enterprise Technical Support Engineer position in Bulgaria today.

How to Apply

If you are ready to take the next step in your career and join a leading team, please click Apply Now to submit your application. We look forward to reviewing your profile for this exciting opportunity. Sincerely, the team at Mercier Consultancy Group.