Spanish Speaking Customer Support Champion

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO advisory, we pride ourselves on facilitating career-defining opportunities for professionals seeking high-impact roles, such as our current Spanish Speaking Customer Support Champion position in Bulgaria.

Job Overview

We are searching for a talented individual to join a dynamic team in the vibrant coastal city of Burgas, specifically for a Spanish Speaking Customer Support Champion position in Bulgaria. If you are looking for exciting jobs in Bulgaria, this role offers the perfect blend of professional growth and an exceptional coastal lifestyle within the booming customer support services industry.

Key Responsibilities

• Deliver exceptional service to clients in the media and entertainment sector, solidifying our reputation in customer support services.
• Manage diverse customer inquiries with speed and precision, ensuring high satisfaction levels across all interactions.
• Maintain meticulous attention to detail when navigating complex databases and internal support systems.
• Provide expert consultation to users, resolving technical or account-related issues efficiently.
• Thrive in a fast-paced environment by multitasking effectively and prioritizing urgent requests.
• Demonstrate a proactive, solutions-oriented attitude that aligns with the premium service standards of Mercier Consultancy Group.
• Utilize your expertise in internet technologies to troubleshoot and resolve issues for a global user base.

Requirements

• Fluent Spanish
• English B1 level
• Previous customer service experience
• Strong written communication
• Computer literacy
• A proactive approach to problem-solving within the customer support services sector.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Bulgaria

Choosing one of our Spanish-speaking jobs in Bulgaria means choosing a life of adventure by the Black Sea. Burgas offers a unique Mediterranean climate, golden beaches, and a rich cultural scene that makes Bulgaria one of the most attractive destinations for young professionals seeking both growth and relaxation.

With a low cost of living and a high quality of life, living in Bulgaria provides a perfect work-life balance. Whether you are exploring local cuisine or enjoying the historic surroundings of Bulgaria, our relocation support ensures your transition to your new home is seamless and stress-free.

How to Apply

If you are ready to elevate your career and join a leading team, click Apply Now to submit your application for the Spanish Speaking Customer Support Champion position. We look forward to reviewing your credentials and assisting you in your journey with Mercier Consultancy Group.