Italian Speaking Customer Service Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations in the BPO and service sectors. We pride ourselves on delivering bespoke recruitment solutions that foster professional growth and operational excellence across Europe.

Job Overview

We are currently seeking a motivated professional for an Italian Speaking Customer Service Consultant position in Bulgaria based in the beautiful coastal city of Varna. This role within the Customer Support Services industry offers a unique opportunity for individuals looking to build a career in one of the most exciting Italian-speaking jobs available in the region today.

Key Responsibilities

• Provide high-quality support to clients via phone, chat, and email channels.
• Resolve customer queries effectively to ensure maximum satisfaction within the Customer Support Services sector.
• Maintain a deep understanding of service protocols and product knowledge.
• Manage professional communication with customers in Italian, ensuring brand consistency.
• Contribute to the team's overall performance goals by meeting service level agreements.
• Navigate multiple systems simultaneously to document interactions and provide accurate information.
• Participate in ongoing training sessions to refine support techniques and industry expertise.

Requirements

• Excellent Italian language skills
• Positive attitude
• Motivation
• Native or fluent Italian (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Choosing one of our open jobs in Bulgaria means immersing yourself in a vibrant culture defined by stunning Black Sea coastlines and a welcoming Mediterranean-style climate. Bulgaria offers a remarkable blend of historic charm and modern living, making it an ideal destination for professionals looking to advance their careers while enjoying a high quality of life.

The cost of living in Bulgaria is exceptionally attractive, allowing you to enjoy world-class dining, bustling nightlife, and a thriving social scene. As an Italian Speaking Customer Service Consultant position in Bulgaria, this role provides not just a career move, but an opportunity to thrive in a country known for its hospitality and scenic beauty.

How to Apply

If you are ready to take the next step in your career with a leading firm in the Customer Support Services industry, we invite you to apply now. Join our team at Mercier Consultancy Group and embark on an rewarding professional journey in Varna. Click the Apply Now button to submit your application.