Finnish Speaking Technical Support Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As experts in the Information Technology (IT) sector, we specialize in placing professionals in high-impact roles across Europe, ensuring every candidate finds the perfect environment for professional growth.

Job Overview

We are currently seeking a talented individual for a Finnish Speaking Technical Support Consultant position in Bulgaria within the thriving IT sector. This is an excellent opportunity for those looking to launch their career in international IT services while enjoying a premier relocation package to Sofia, one of the most exciting hubs for Finnish-speaking jobs in Europe.

Key Responsibilities

• Provide high-quality technical assistance to home and office users, ensuring seamless IT operations.
• Interact with clients via phone, chat, and remote access sessions to diagnose and resolve software and hardware issues.
• Maintain detailed logs of technical inquiries and troubleshooting steps taken within our internal ticketing systems.
• Ensure all technical resolutions meet the high standards expected within the competitive Information Technology (IT) industry.
• Collaborate with international team members to share knowledge and optimize support workflows.
• Explain complex technical processes to non-technical users in clear, concise Finnish.
• Proactively monitor technical systems to identify recurring issues and suggest long-term improvements.

Requirements

• Very good level of Finnish
• Good level of English
• Basic technical knowledge
• Ability to multitask
• Communication skills
• Native or fluent Finnish (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of vibrant urban culture, rich history, and a stunning natural landscape. Bulgaria provides a high quality of life with a Mediterranean-influenced climate, making it an increasingly popular destination for young professionals seeking Finnish-speaking jobs in an international environment. Whether you are exploring the mountain ranges or the bustling city center of Sofia, Bulgaria offers a welcoming atmosphere that balances work and leisure perfectly.

With a low cost of living and a rapidly expanding tech scene, settling into your new life in Bulgaria is both affordable and rewarding. You will enjoy world-class dining, local culinary traditions, and a dynamic expatriate community that makes the transition seamless. Relocating to Bulgaria is a life-changing decision that allows you to accelerate your career within the global IT sector while enjoying a European lifestyle that is second to none.

How to Apply

If you are ready to take the next step in your career and join a world-class team in the heart of the Balkans, please submit your application today. We are looking forward to reviewing your profile for this Finnish Speaking Technical Support Consultant position in Bulgaria. Click Apply Now to start your journey with Mercier Consultancy Group.