German Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating career growth by placing exceptional candidates in high-impact roles across the most dynamic sectors in Europe.

Job Overview

We are currently looking for motivated individuals to join our team as a German Speaking Customer Support Specialist position in Bulgaria. This role offers an unparalleled entry-level opportunity within the Customer Support Services industry, featuring a comprehensive German Academy program designed to fast-track your professional development.

Key Responsibilities

• Participate in an intensive German Academy program, including a specialized language course and practical training on real-world business cases.
• Provide high-quality assistance as a Customer Support Specialist, addressing client inquiries with professionalism and precision.
• Transition into a permanent role upon successful completion of the academy training program.
• Maintain a deep understanding of service protocols within the Customer Support Services industry.
• Demonstrate adaptability by working on flexible shifts to meet operational requirements.
• Collaborate with international team members to achieve departmental performance targets.
• Ensure customer satisfaction by delivering timely and effective solutions in the German language.

Requirements

• Native or fluent German (spoken and written)
• German language level B1
• Good computer skills
• Availability for 6-week training
• Motivation to build a career in the Customer Support Services sector

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Monthly Performance Bonus
• Industry-recognized certification upon successful completion of the Academy

Life in Bulgaria

Burgas is a stunning coastal city that perfectly captures the vibrant spirit of Bulgaria. Known for its beautiful beaches, rich cultural heritage, and warm Mediterranean climate, Bulgaria offers an exceptional quality of life for international professionals seeking German-speaking jobs in a scenic environment. Living in Bulgaria provides a unique blend of modern urban living and historic charm.

Choosing one of our open jobs in Bulgaria means joining a growing professional community with a significantly lower cost of living and a high standard of services. From the exquisite local cuisine to the welcoming atmosphere, Bulgaria is an ideal location to advance your career in the Customer Support Services industry while enjoying a balanced and fulfilling lifestyle.

How to Apply

If you are ready to take the next step in your career with this German Speaking Customer Support Specialist position in Bulgaria, we invite you to click "Apply Now" to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your credentials and discussing this exciting opportunity with you.