Dutch Speaking Customer Support Champion

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the global recruitment and BPO sector, we take pride in facilitating seamless transitions for professionals seeking to advance their careers through high-impact roles in the Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for the Dutch Speaking Customer Support Champion position in Bulgaria, supporting a global leader in the media and entertainment sector. This is an exceptional opportunity to launch your career in the Customer Support Services industry while enjoying the vibrant lifestyle offered by one of the most exciting jobs in Bulgaria.

Key Responsibilities

• Deliver world-class assistance to customers within the fast-paced media and entertainment sector.
• Manage high-volume inquiries while maintaining the highest standards of professional service.
• Utilize internal systems to track, resolve, and escalate customer issues efficiently.
• Maintain a deep understanding of media products to provide accurate and relevant guidance.
• Collaborate within a target-driven team environment to meet key performance indicators.
• Ensure all interactions reflect the premium quality associated with our Customer Support Services projects.
• Proactively identify areas for service improvement to enhance the overall customer journey.

Requirements

• Dutch fluency
• B1 English level
• Customer service experience
• Computer skills
• Attention to detail
• Strong communication skills suited for the Customer Support Services industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Bulgaria

Choosing one of our Dutch-speaking jobs means embracing a life of discovery in a country known for its rich history and stunning natural landscapes. Bulgaria offers a unique blend of ancient culture and modern urban vitality, where the Mediterranean-influenced climate provides beautiful weather year-round. Living and working in Bulgaria allows you to enjoy an affordable cost of living without sacrificing a high-quality, international lifestyle.

Your relocation to Bulgaria will be smooth and stress-free thanks to our dedicated support team, who ensure you feel at home from day one. Whether you are exploring the diverse culinary scene or enjoying the vibrant social life of the capital, you will find that Bulgaria is a welcoming home for international professionals. Join our team for the Dutch Speaking Customer Support Champion position in Bulgaria and experience why so many choose to build their future here.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of Europe, we invite you to apply now. Simply click the link below to submit your application and join the Mercier Consultancy Group network.

Best regards,
The Recruitment Team
Mercier Consultancy Group