German Speaking Airline Reservation Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on delivering bespoke career opportunities that define professional excellence.

Job Overview

We are currently seeking a dedicated professional for the German Speaking Airline Reservation Specialist position in Bulgaria. This role is a fantastic opportunity to join a fast-paced travel industry environment, providing high-quality assistance to clients globally. If you are looking for premier German-speaking jobs, this position offers the perfect blend of professional growth and performance-based rewards.

Key Responsibilities

• Provide expert customer support via phone and email for all travel-related inquiries.
• Manage flight reservations, including new bookings, cancellations, and complex itinerary modifications.
• Ensure high levels of customer satisfaction within the competitive travel sector.
• Maintain professional communication standards in both German and English at all times.
• Navigate global reservation systems to retrieve accurate flight information for passengers.
• Handle travel documentation updates and airline policy clarifications for international clients.
• Work collaboratively within a multinational team to achieve organizational service level agreements.

Requirements

• Excellent English
• Excellent German
• Experience in travel agency or airline reservations
• Ability to work flexible shifts including nights
• Native or fluent German (spoken and written)
• Strong commitment to providing premium service in the travel industry

What We Offer

• Attractive local salary package
• Monthly Performance Bonus
• Professional development within the travel industry
• Modern on-site working environment in Sofia

Life in Bulgaria

Sofia is rapidly becoming the go-to destination for expatriates seeking German-speaking jobs in a vibrant, historic setting. Bulgaria offers a unique blend of rich culture, four distinct seasons, and breathtaking natural scenery, ensuring that your time outside of the office is as rewarding as your career. Choosing to work in Bulgaria means embracing a city that combines modern infrastructure with ancient charm.

Beyond the office, Bulgaria provides an affordable, high quality of life with world-class local cuisine and an active social scene. By choosing this German Speaking Airline Reservation Specialist position in Bulgaria, you are positioning yourself at the center of the Balkans' most dynamic capital. Discover why thousands of professionals are choosing jobs in Bulgaria as their next big step toward international success.

How to Apply

If you are ready to advance your career in the travel sector with a leading organization, we invite you to apply now. Join our team at Mercier Consultancy Group and take the next step in your professional journey. We look forward to reviewing your application.