Persian Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing professionals for high-impact roles, ensuring seamless transitions for those pursuing English-speaking jobs across the continent.

Job Overview

We are currently seeking a dedicated individual to fill the Persian Speaking Digital Trust and Safety Specialist position in Bulgaria. This critical role within the Customer Support Services industry focuses on maintaining online platform integrity by reviewing user-generated content and ensuring global safety standards are upheld.

Key Responsibilities

• Review and analyze user-generated back-office information to ensure strict compliance with established safety policies.
• Take decisive action on content that violates community guidelines, maintaining the highest quality standards in the Customer Support Services sector.
• Identify emerging patterns and trends in content to proactively mitigate platform risks and ensure user safety.
• Collaborate with cross-functional teams to refine safety protocols and improve overall digital trust metrics.
• Handle sensitive or potentially disturbing content with professionalism, maturity, and strict adherence to internal policies.
• Document and report suspicious activities accurately within the internal database systems.
• Maintain a consistent volume of content review while upholding exceptional quality and accuracy standards.

Requirements

• Fluent in Persian (Farsi)
• B2 or higher English language skills
• Native or fluent English (spoken and written)
• High attention to detail
• Ability to process sensitive information
• Strong organizational and time management skills
• Proven ability to thrive in a fast-paced Customer Support Services environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Bulgaria

Choosing to pursue one of our many jobs in Bulgaria means immersing yourself in a vibrant culture where ancient history meets modern European living. Bulgaria offers a fantastic climate, breathtaking mountainous landscapes, and a rapidly growing international community that makes it an ideal destination for professionals seeking growth.

The cost of living in Bulgaria is highly attractive, allowing for a premium quality of life with world-class local cuisine and a welcoming social atmosphere. By joining this Persian Speaking Digital Trust and Safety Specialist position in Bulgaria, you will enjoy a seamless transition supported by our team, ensuring you can focus on building your career in this beautiful and dynamic country.

How to Apply

If you are ready to advance your career in the Customer Support Services industry with a premier firm, we encourage you to click Apply Now and submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your credentials.