German Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities, including the most sought-after German-speaking jobs across Europe.

Job Overview

We are currently looking for a talented professional for the German Speaking Customer Expert position in Greece, focusing on delivering high-end support for a prestigious global motorcycle brand. This role within the Customer Support Services industry offers the perfect blend of career progression and a Mediterranean lifestyle, making it one of the most exciting jobs in Greece today.

Key Responsibilities

• Deliver premium-level customer care for a renowned international motorcycle brand.
• Nurture incoming sales leads and ensure a high-quality customer experience throughout the lifecycle.
• Perform expert-level technical troubleshooting to resolve product inquiries efficiently.
• Analyze and report on customer feedback to drive continuous improvement in service standards.
• Maintain clear and professional communication in German across all digital and phone channels.
• Collaborate within a dynamic Customer Support Services team to meet performance KPIs.
• Adapt quickly to modern office workflows and evolving brand communication strategies.

Requirements

• Excellent German language skills
• Very good English communication skills
• Previous customer service experience
• Good computer literacy
• Knowledge of MS Excel
• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career in Greece allows you to immerse yourself in a culture renowned for its hospitality, historic landmarks, and world-class cuisine. Living in Greece provides an unparalleled quality of life, where you can enjoy breathtaking sunsets and a vibrant climate, making your time in Greece truly memorable.

With our dedicated support, moving to Greece is a seamless transition. Whether you are moving for the professional growth found in the Greek Customer Support Services sector or simply for the sunshine, our relocation services ensure you feel at home in Greece from day one.

How to Apply

If you are ready to take the next step in your career with this German Speaking Customer Expert position in Greece, click Apply Now to submit your application to the Mercier Consultancy Group team. We look forward to reviewing your profile.