French Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations. As a leader in the European recruitment and BPO sector, we specialize in placing exceptional professionals into high-impact roles, including exclusive French-speaking jobs across the continent.

Job Overview

We are currently seeking dynamic individuals for a French Speaking Customer Service Representative position in Greece, supporting a leading Swiss telecommunications provider. This is an incredible opportunity to advance your career in the vibrant telecommunications industry while enjoying a world-class lifestyle in Athens. Join our team and secure your place among the most sought-after jobs in Greece today.

Key Responsibilities

• Provide high-quality customer support for a premium Swiss telecommunications brand.
• Assist customers with complex inquiries regarding mobile, internet, and fiber connections.
• Manage billing-related questions and provide clear, professional explanations.
• Perform technical troubleshooting to resolve customer connectivity issues efficiently.
• Deliver exceptional service to enhance customer satisfaction and brand loyalty.
• Identify and guide customers toward new service offers that suit their specific needs.
• Maintain accurate records of customer interactions within the telecommunications database.

Requirements

• Fluency in French
• Good command of English
• Strong communication skills
• Problem-solving skills
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embark on a life-changing adventure by accepting one of the most exciting French-speaking jobs in Europe. Living in Greece offers a unique blend of ancient history, Mediterranean sunshine, and a world-renowned social culture. When you relocate to this beautiful country, you are choosing a lifestyle defined by outdoor exploration, vibrant city living, and an unmatched climate that keeps you energized throughout the year.

Beyond the professional growth, Greece provides an exceptional quality of life. From world-class Mediterranean cuisine to the warm hospitality of the locals, you will find yourself settling in with ease thanks to our dedicated support. We ensure your transition to Greece is seamless, allowing you to focus on your career in the telecommunications sector while making the most of everything that living in Greece has to offer.

How to Apply

If you are ready to take the next step in your career and join a top-tier international team in Athens, we encourage you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and assist you in starting this new chapter. We look forward to hearing from you!