Arabic Speaking Customer Support and Sales Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment firm dedicated to connecting top-tier talent with world-class organizations within the outsourcing (BPO) industry. As a leader in talent acquisition, we pride ourselves on facilitating career growth by placing high-caliber professionals in pivotal Arabic-speaking jobs across the continent.

Job Overview

We are currently sourcing candidates for an Arabic Speaking Customer Support and Sales Specialist position in Greece, designed for professionals looking to excel in the competitive BPO landscape. This hybrid role offers a unique opportunity to build a career while providing expert support and sales solutions to a global client base in one of the most vibrant cities for jobs in Greece.

Key Responsibilities

• Deliver exceptional customer service through various channels within a fast-paced outsourcing environment.
• Manage end-to-end sales processes and achieve performance targets in alignment with client requirements.
• Troubleshoot and resolve complex technical inquiries with accuracy and speed.
• Contribute to critical content moderation and digital trust projects to ensure a safe online user experience.
• Maintain detailed records of customer interactions within our CRM systems.
• Collaborate with international teams to optimize service delivery and enhance customer satisfaction.
• Stay updated on product knowledge and industry standards to provide proactive solutions.

Requirements

• Native or fluent Arabic (spoken and written)
• Fluency in Farsi
• Very good command of English
• Strong communication skills
• Analytical thinking
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on an Arabic Speaking Customer Support and Sales Specialist position in Greece means immersing yourself in a country defined by its rich history, Mediterranean climate, and welcoming culture. Greece offers an unparalleled quality of life, where modern urban convenience meets the timeless beauty of ancient landscapes. Working in Greece allows you to enjoy world-famous cuisine and a relaxed lifestyle that remains highly sought after by professionals globally.

Choosing to pursue jobs in Greece provides more than just a career step; it is an invitation to join a thriving, multicultural hub. As you build your professional portfolio in the BPO sector, you will discover that Greece offers a unique blend of professional challenge and leisure. Whether you are exploring the historic streets of Athens or the coastal beauty of Greece, you will find that this country provides a rewarding environment for both your personal and professional development.

How to Apply

If you are ready to elevate your career within the outsourcing industry, we invite you to submit your application today. Please click the "Apply Now" button to forward your credentials for consideration. We look forward to hearing from you. Sincerely, the recruitment team at Mercier Consultancy Group.