Ukrainian Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging top-tier talent with world-leading organizations in the outsourcing (BPO) sector. As a leader in European staffing, we specialize in identifying exceptional candidates for the most prestigious Ukrainian-speaking jobs, ensuring our partners achieve operational excellence through expert human capital management.

Job Overview

We are currently seeking a motivated professional for the Ukrainian Speaking Customer Support and Digital Expert position in Greece. This critical role within the BPO industry offers the perfect balance of professional development and modern work-life integration in a vibrant, international environment.

Key Responsibilities

• Provide high-quality customer care and technical support to users within the BPO landscape.
• Manage digital trust and safety services to ensure a secure user experience.
• Communicate effectively with international business partners via phone, chat, and email channels.
• Identify and resolve customer inquiries with a proactive, solution-oriented mindset.
• Maintain accurate records of interactions and documentation within the internal database.
• Collaborate with cross-functional teams to streamline outsourcing service delivery.
• Support sales initiatives by identifying customer needs and suggesting relevant services.

Requirements

• Fluency in Ukrainian
• Very good command of English
• Strong communication skills
• Computer literacy
• Customer-oriented mindset with a technical aptitude

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled lifestyle. Greece is world-renowned for its sun-drenched climate, rich ancient history, and a relaxed culture that perfectly complements a demanding career in the BPO industry. Living in Greece allows you to experience a Mediterranean quality of life that is truly second to none.

Beyond the professional benefits, Greece provides a welcoming atmosphere for international professionals. Whether you are enjoying world-class cuisine or exploring the vibrant streets of Athens, Greece serves as an ideal base for your career growth. Start your journey today with one of the most exciting Ukrainian-speaking jobs available in the region.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a leading BPO environment, we invite you to apply now. Join our talent network today and let Mercier Consultancy Group help you secure your future in this prestigious Ukrainian Speaking Customer Support and Digital Expert position in Greece. We look forward to receiving your application.