Swedish Speaking Customer Solution Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting elite talent with industry-leading corporations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals across the globe.

Job Overview

We are currently searching for a dedicated professional for our Swedish Speaking Customer Solution Expert position in Greece. This role within the Customer Support Services industry offers a unique opportunity to work with a global payment leader, providing expert assistance to customers from the comfort of a remote environment while enjoying the vibrant lifestyle offered by jobs in Greece.

Key Responsibilities

• Deliver exceptional support for a global payment services leader by addressing customer inquiries via multiple digital channels.
• Analyze and resolve complex transaction issues, including bank transfers and internet purchases.
• Ensure high levels of customer satisfaction by providing precise, solution-oriented guidance.
• Maintain detailed records of customer interactions within the specialized Customer Support Services internal database.
• Collaborate with cross-functional teams to identify and resolve systemic service barriers.
• Stay updated on the latest financial service protocols to provide accurate, real-time information to our clients.
• Represent the company brand with professionalism and empathy in every Swedish-speaking customer interaction.

Requirements

• Fluency in Swedish
• Very good use of English
• Exceptional communication skills
• Problem-solving mentality
• Computer knowledge
• Professional experience within the Customer Support Services industry is highly preferred.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Swedish-speaking jobs means embracing the unique Mediterranean lifestyle that Greece is famous for. From the sun-drenched coastlines to the rich historical tapestry of ancient cities, Greece offers an unparalleled quality of life that pairs perfectly with a modern professional career.

When you accept this Swedish Speaking Customer Solution Expert position in Greece, you gain access to world-renowned gastronomy, a welcoming culture, and a relaxed pace of life. Relocating to Greece is a seamless transition thanks to our dedicated concierge services, ensuring you can fully enjoy your new home while advancing your career within the global Customer Support Services sector.

How to Apply

If you are ready to take the next step in your professional journey and join our team in this dynamic role, we encourage you to click Apply Now. We look forward to reviewing your application and helping you start your new chapter with Mercier Consultancy Group.