Finnish Speaking Customer Care Associate

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As experts in the Customer Support Services sector, we specialize in placing professionals in high-impact roles that drive excellence and customer satisfaction across Europe.

Job Overview

We are currently recruiting for a Finnish Speaking Customer Care Associate position in Greece to support a major global e-commerce fashion retailer. This remote opportunity is perfect for professionals seeking to advance their careers within the vibrant Customer Support Services industry while enjoying the unique lifestyle offered by jobs in Greece.

Key Responsibilities

• Deliver exceptional support to customers of a world-renowned fashion retailer via phone, email, and chat.
• Manage inquiries regarding order status, delivery timelines, and payment processes with precision.
• Utilize your Finnish language skills to provide personalized solutions for a diverse customer base.
• Maintain high levels of customer satisfaction by resolving issues effectively within the Customer Support Services environment.
• Navigate multiple digital platforms to track shipments and update account information securely.
• Collaborate with international teams to identify trends and improve overall service efficiency.
• Participate in ongoing quality assurance training to maintain industry-leading service standards.

Requirements

• Fluency in Finnish
• Very good use of English
• Communication skills
• Problem-solving mentality
• Ability to work independently
• Must be a resident of Greece for this remote role

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Choosing one of our Finnish-speaking jobs means embracing a life of Mediterranean sunshine, rich history, and a welcoming culture. Greece offers an unparalleled quality of life, where the balance between a professional career in Customer Support Services and personal well-being is easily achievable. From the stunning Aegean coastlines to the vibrant street life of its cities, Greece provides a backdrop like no other.

Beyond the professional scope, life in Greece is defined by world-class gastronomy and a relaxed, inclusive social atmosphere. Whether you are exploring ancient ruins or enjoying the modern lifestyle of the coastal suburbs, you will find that living in Greece is an experience that enriches both your CV and your personal journey. Join the growing community of professionals who have found their calling in the Greek sunshine.

How to Apply

If you are ready to take the next step in your career with this Finnish Speaking Customer Care Associate position in Greece, we encourage you to submit your application today. Click 'Apply Now' to start your journey with Mercier Consultancy Group and let us help you find the perfect role. We look forward to hearing from you.