Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO solutions firm, renowned for connecting elite talent with transformative career opportunities. We specialize in elevating professional trajectories across the European market by partnering with top-tier organizations within the Customer Support Services industry.

Job Overview

We are currently seeking a dynamic professional for a Spanish Speaking Customer Support Specialist position in Greece, dedicated to providing premium assistance for a global streaming leader. This role is an ideal opportunity for those searching for high-quality Spanish-speaking jobs that combine career progression with the Mediterranean lifestyle, supported by our comprehensive relocation assistance for those pursuing jobs in Greece.

Key Responsibilities

• Act as a primary point of contact for subscribers, delivering high-level support within the Customer Support Services sector.
• Expertly handle and resolve complex payment inquiries with precision and professional care.
• Provide proactive technical troubleshooting to ensure seamless navigation of the streaming service platform.
• Maintain accurate records of client interactions within the internal database system.
• Contribute to a culture of service excellence by meeting established quality and efficiency KPIs.
• Collaborate with international teams to refine service protocols and enhance the user experience.
• Educate subscribers on new features and functionalities of the streaming interface.

Requirements

• Native or fluent Spanish (spoken and written)
• Excellent language skills in Valencian
• Good knowledge of English language (B2+ level)
• Great communication & soft skills
• Computer knowledge and tech savviness
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Relocating for a Spanish Speaking Customer Support Specialist position in Greece offers a unique blend of professional growth and an exceptional quality of life. Greece is world-renowned for its stunning coastal landscapes, rich historical tapestry, and a warm, inviting climate that encourages an active outdoor lifestyle all year round.

Beyond the workplace, life in Greece is defined by world-class Mediterranean cuisine and a vibrant social culture. By choosing one of our premier Spanish-speaking jobs, you will enjoy a seamless transition to a country that values work-life balance, all while being fully supported by our expert relocation team in your new home in Greece.

How to Apply

If you are ready to elevate your career and embrace a new challenge, we invite you to click Apply Now and join our prestigious network. We look forward to reviewing your application for this exciting role at Mercier Consultancy Group.