Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on facilitating career-defining opportunities for professionals seeking to excel in the vibrant and fast-growing Customer Support Services industry.

Job Overview

We are currently sourcing exceptional talent for a Dutch Speaking Customer Support Specialist position in Greece, supporting a prestigious luxury automotive manufacturer. This role represents one of the most sought-after Dutch-speaking jobs currently available, offering a unique blend of professional growth and an incredible Mediterranean lifestyle among the best jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking clients, ensuring an elevated service experience.
• Manage diverse customer inquiries related to premium vehicle services with precision and brand-aligned professionalism.
• Coordinate and book service appointments, ensuring seamless operational workflows.
• Provide comprehensive guidance regarding subscription-based vehicle features and digital connected services.
• Address and resolve customer complaints with empathy and efficiency, upholding the brand's reputation for excellence.
• Maintain accurate and detailed documentation of all customer interactions within our dedicated CRM systems.
• Contribute to the continuous improvement of the Customer Support Services experience through proactive feedback.

Requirements

• Fluency in Dutch (C1)
• Good command of English (B2)
• Customer-oriented mindset
• Computer literacy
• Familiarity with Android and iOS applications

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace a world-class standard of living by choosing to work in Greece, a country renowned for its historic culture, breathtaking landscapes, and exceptional climate. By securing a Dutch Speaking Customer Support Specialist position in Greece, you gain the opportunity to enjoy world-famous beaches, historic landmarks, and a vibrant social scene that makes Greece a top destination for international professionals.

Our comprehensive relocation package ensures that your transition to life in Greece is stress-free and exciting. From the Mediterranean culinary journey to the relaxed, high-quality pace of life, moving to Greece offers an unparalleled experience. Discover why our talent network consistently ranks relocation to Greece as one of the best decisions for their career and personal development.

How to Apply

Are you ready to take the next step in your career with one of the most rewarding Dutch-speaking jobs in Europe? Join the team at Mercier Consultancy Group and start your journey today—click Apply Now to submit your application and let our experts guide you through the process.

Best regards,
The Recruitment Team at Mercier Consultancy Group