Swedish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations in the Customer Support Services sector. We specialize in facilitating seamless transitions for professionals seeking high-impact careers, making us the leading choice for those pursuing international opportunities.

Job Overview

We are currently recruiting for a Swedish Speaking Customer Support Specialist position in Greece, serving a world-leading video streaming platform. This is an exceptional opportunity to join one of the most prestigious Swedish-speaking jobs in the industry, offering a perfect blend of professional growth and a premium lifestyle in the Mediterranean.

Key Responsibilities

• Provide high-quality support to users of a global video streaming platform through multiple communication channels.
• Assist customers with complex payment inquiries and billing-related troubleshooting.
• Diagnose and resolve technical streaming issues to ensure an optimal user experience.
• Guide subscribers through application navigation, device compatibility, and account settings.
• Maintain detailed and accurate records of customer interactions within the service database.
• Ensure customer satisfaction targets are consistently met or exceeded within the Customer Support Services environment.
• Collaborate with cross-functional teams to escalate and resolve recurring service challenges efficiently.

Requirements

• Fluent Swedish
• English B2+ level
• Strong communication skills
• Problem-solving skills
• Tech savviness
• Native or fluent Swedish (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our available jobs in Greece means embracing a world-renowned climate characterized by sun-drenched days and a relaxed, vibrant atmosphere. Living in Greece offers you the unique chance to experience a rich cultural tapestry where historic landmarks meet modern, bustling city life, providing an unmatched quality of life for any professional.

Beyond the career progression found in these Swedish-speaking jobs, you will enjoy the exquisite Mediterranean diet and the legendary hospitality that makes Greece a top-tier destination for international expats. Our comprehensive relocation support ensures your move to Greece is entirely stress-free, allowing you to focus on enjoying your new life in this beautiful country.

How to Apply

If you are ready to elevate your career with a Swedish Speaking Customer Support Specialist position in Greece, we invite you to take the next step today. Click Apply Now to submit your application to Mercier Consultancy Group, and let our experts guide you toward your new international chapter. We look forward to receiving your profile.